FREQUENTLY ASKED QUESTIONS

Can I change or cancel my order?

Once your order is placed, it's swiftly processed in our warehouse to ensure timely delivery. For any changes or cancellations, reach out to us immediately. While we can't guarantee alterations post-order placement, our dedicated team will do their best to assist. If changes are not possible, we can guide you through a return or exchange once your order arrives.

How long will it take to get my package?

We dispatch orders on the same day as confirmation. Expect delivery within 3 to 5 days across Pakistan. For inquiries, contact us at info@eurometal.com.pk or Phone: (+92)-55-4283410

Why is my food sticking to my non-stick pan, and what can I do to save it?

Food residue buildup can lead to sticking. Soak the pan in soapy water overnight and recondition the non-stick surface with a bit of cooking oil wiped using a paper towel.

What is the best way to clean my pots and pans?

For a longer pan life, handwash with a non-abrasive sponge. Check packaging for dishwasher compatibility. When using a dishwasher, prefer gentle detergents to protect aluminum parts.

Can the surface of non-stick cookware scratch off?

Yes, it can be scratched with metal utensils. Use wood, plastic, or silicone utensils and avoid abrasive cleaners like steel wool.

Is nonstick cookware safe?

Absolutely, as long as it doesn't exceed 500 degrees Fahrenheit. Overheating can occur quickly, so exercise caution with high heat settings.

I ordered more than 1 item, why did I receive 1?

Don't worry if you receive items separately; it's due to multiple packaging. Each item will reach you, so be patient if they don't arrive all at once.

How can I pay for my order?

We offer Cash on Delivery as a payment option for customers across Pakistan.

For further assistance, contact Eurocookware:

Thank you for choosing Eurocookware – where quality meets convenience!